Give us a call: (207) 781-7200

Our Team

Kelly Mitchell

My name is Kelly Mitchell. I am a licensed and certified, fully trained Hearing Healthcare Specialist with 8 years of experience dispensing hearing devices. 

I am excited to welcome both new and returning patients into a practice where understanding and compassion combine with education and experience to provide the best experience possible. 

From the minute you walk through our door, I thoughtfully treat your hearing loss by carefully guiding you through your hearing journey. We collaboratively discuss customized recommendations based on your preferences, your needs, and your life. It is my goal that you walk away with your personalized, state-of-the-art hearing device to live life to its fullest

I am passionate about educating you about all aspects of your hearing loss! I am aware of how it affects your health, your family and your social relationships and can sometimes even affect your job performance and your income level. It is critical to me that you communicate with confidence, interact freely, and effortlessly hear again!

It is of the utmost importance to me that the patient's needs, AS A WHOLE, are addressed. Hearing device use requires support by a thoroughly trained professional in order to succeed. Many people are not aware that this is one of the most integral parts in helping patients understand their hearing loss, cope with it and ultimately use their devices accurately, consistently and happily! I thoroughly enjoy building lasting relationships with my patients, referring physicians and community businesses.

We are here to support you as you take that very first step toward better hearing. We understand the effect sounds have on your mind, mood, memories, and emotions. During your first visit, I take my time learning about you and when and how your hearing is challenged in your daily life. When you are ready, I assess your hearing ability to discover where you are having difficulties. It is at this juncture, that we begin to make decisions about gaining back your hearing.

Together, we discuss the many considerations that go into recommending your custom hearing device: your hearing goals, the shape of your ear canals, your lifestyle, and your budget, to name just a few. It is my priority that I fit you with hearing devices that are personalized to fit YOUR needs and preferences! I do this by carefully fine-tuning your hearing devices. I know you depend on my knowledge, my standard of excellence, my expert skills, and my care so that you may experience more of life’s richness.

I dispense all types of hearing devices, from invisible in-the-canal, to extra-power behind-the-ear styles from top manufacturers. I undergo rigorous continuing education training and maintain direct contact with hearing device manufacturers to stay current with the most advanced hearing device technology.

Holly Thibodeau

My name is Holly Thibodeau, Owner of Southern Maine Audiology. In the summer of 2014, SMA was born. We are a local, independent, community-oriented practice. We designed a true patient-oriented company with all the assets that only a small, locally-owned company can enjoy (a hand-picked crème of the crop team, a personalized hearing healthcare approach that provides the very best of hearing care coupled with second-to-none hearing healthcare services). A strong patient-provider relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure you don’t miss any of the precious moments in your life.

I am so blessed to work with such compassionate, energized, and highly skilled team members who are completely committed to helping you hear better. As a Mainer who lives in the neighboring town, it is so rewarding to serve the community in which I live, especially when I get to witness patients’ smiles or tears of joy as they walk out our door.

Lynn Woods

My name is Lynn Woods, Patient Care Coordinator at SMA. When you call or walk into our practice, I am delighted to give you all of my attention to make your experience as pleasant and effective as possible. You are my focus! I am committed to listening to your concerns and helping to meet your unique needs in our relaxed environment. You’ll experience patient care that is specific to you, with exceptional follow-up care that ensures your hearing needs are being met. 

I realize this is an important decision in your life, so my aim is to make your journey with SMA a positive one. Welcome!